Check Legal terms for account access
Our Legal position explains the conditions attached to account access, identity checks, wallet records and policy requests. We ask you to complete the stated account step and phone verification before access is provided; eligibility depends on local law, and we do not describe access as available
-
1
where local requirements do not permit it. Payment references for DANA, OVO, GoPay and QRIS are shown as operational context, not as a promise that every rail is available to every account. Bank transfer and virtual account records may also be checked against the details you
-
2
submit. If a rule changes, we place the updated wording on this Legal page and keep the contact path visible through account help. You can ask us to clarify a clause, correct account data or explain why a policy check affects your access.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.